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Long awaited reunions at Marriott House and Lodge

For some residents at Marriott House and Lodge care home in Chichester, the long-awaited reunion with family and friends became a reality recently, as limited garden visits have now been allowed to commence at the home.


There has been much careful planning and preparation for this moment by Barchester Healthcare, who run Marriott House and Lodge care home, and at this point it is a limited and cautious approach, with not all residents being able to accept visitors, but only where we believe it to be safe.


Visitors to the care home in Tollhouse Close must not have tested positive for Covid-19 in the last 14 days, be showing any symptoms or, be self-isolating. Visitors may only access a designated outdoor area that does not require entry to the home and are not permitted to enter the building for any reason.


Infection control protocols and social distancing are in place for every visit, including a hand sanitizer station. Cleaning at Marriott House and Lodge care home will take place after each visit to ensure chairs, seats, windows, hard surfaces including windowsills are wiped down appropriately.


It was welcome news to so many residents, family, and friends, who were kept apart for so long following strict government guidance. Residents and their relatives enjoyed getting together in the home’s garden for a much needed catch up. These visits are full of joy and chatter. We have also been able to celebrate birthdays and anniversaries within socially distancing guidelines which has been much appreciated by all involved.


Cheryl Rolt general manager at the home, said: “This has been a much-welcomed development in what have been very strange times. The visits are well organised, and a lot of safety measures have been put in place to keep everyone safe. It was wonderful to see how happy it made the residents and their relatives.”


Maureen, a resident at Marriott House and Lodge said: “The staff here have been so wonderful teaching me how to use video calls so I could keep in touch with my family, but nothing beats seeing my daughter and grandson in real life. This was a special moment, and I was over the moon.”

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